1.  What is FLV?
FLV is the preferred file format for delivering video clips via Flash. It is a specialized file format that has been supported from version 7. FLV files cannot be played back directly but must be embedded in (or linked from) an SWF file. You create (or download) a "container" SWF file from which to play the FLV file. The most common approach is to use an SWF file that functions as a media player with screen and playback controls. Notable users of the FLV format include Google Video and YouTube. Flash Video is viewable on most operating systems.

2. How do I know whether my program is the latest version?

You can get the version detail by selecting "Help"> "About". To check whether the current program is the latest one, please click "Help" on the Main Menu and select "Check for Update". If you’d like the program to check for update automatically, please select "Options">"Preferences", and check "Auto check for update".

3. How to set the default output path?

If you want to export the edited file to FLV to Video Converter, the file will be saved in a default path. You can reset the path by clicking "Options"> "Preferences".

4. What information should I offer you to solve my problem?
The more details you give us, more quickly we will find out the problem. When you describe your problem, please inform us of what your system configuration is, how you operated and what error occurred as well. If possible, you'd better send us your source files and project file for investigation. To save a project file, you can select: File> Save Project.

5. How can I cut an FLV to several clips and delete the unwanted part?

To cut an FLV with this program, you can import the FLV by selecting Import> FLV, or you can import from YouTube FLV Downloader Media Library and IE Cache; drag the FLV to timeline; drag the pointer to the right position where you’d like to cut, and click the Scissor button to cut. And then you can select and delete the unwanted part by “X” button or Delete on your keyboard. For more detailed tutorials and solutions, please refer to our knowledge base.